AARP recently put out an alert to seniors with advice on how not to fall for robocall scams. Robocalls are a daily annoyance at best and, at worst, a way for criminals to wipe out your savings. Law enforcement officials working on catching these crooks face daunting challenges because telephone scammers are highly organized and operate out of many different countries. However, there are some key phrases and tactics these con artists use. This information can help you answer the question: Is it a robocall?
Experts advise people not to answer any phone call, if you do not recognize the number of the caller. This advice used to be more useful before the scammers found ways to hijack Caller ID and mask their calls, as coming from people or organizations you know or trust.
The scams tend to follow certain patterns, depending on the type of fraud the crooks are trying to perpetrate. Here are some examples:
Social Security Scam
You might get a phone call in which the caller tells you that someone has stolen your Social Security number and is using your number to commit crimes. This is a scam. The Social Security Administration notifies people of essential information by regular mail, not by calling people on the phone.
The caller will try to get you to give private information. Again, this is a scam. The Social Security Administration does not call people and ask for personal information.
These callers often threaten people that there is a warrant for their arrest and the only way to keep from getting arrested and thrown into jail, is to give them the personal information they want. Only con artists make these threats. The Social Security Administration does not call people and threaten to arrest them and throw them into jail.
For your peace of mind: if you get a call like this, hang up right away, then contact your local Social Security office to make sure that there are no issues with your Social Security number. If you make the call to the Social Security office yourself, you will know you are talking to the right people.
Jury Duty Scam
You get a phone call from someone pretending to work at the police department or sheriff’s office. The caller accuses you of missing jury duty and says that there is a warrant for your arrest. You must pay a fine to people who pretend to be the police.
This is a scam. Jury duty notifications are by mail, not by phone. Courts also do not telephone people to demand payments. Courts send notices of fines by mail. The police and sheriff’s department do not call people to collect fine payments.
If someone calls you with this scheme, hang up right away. For your peace of mind: Contact the jury administrator of your county, city or local federal courts to see if you missed jury duty.
These scam artists prey on your fear of getting arrested, even when you know you did nothing wrong. The fraudsters will bully, harass, and threaten you to try to steal your money. You cannot talk them out of what they are doing or get them to admit that they are committing a crime. Your best option is to hang up immediately, then contact the relevant legitimate government agency to verify that what the caller said was false.
AARP. “How to Recognize a Robocall.” (accessed May 2, 2019) https://www.aarp.org/money/scams-fraud/info-2019/recognize-a-robocall.html
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